Privacy Policy
Ark Trading protects the personal and business information shared with us and uses it only for legitimate inquiry handling, export operations, and service delivery.
1. Information We Collect
We may collect names, company names, email addresses, phone numbers, product interests, and message content submitted through our website, email, WhatsApp, or related business communication channels.
2. How We Use Information
We use submitted information to answer inquiries, prepare quotations, coordinate exports, provide customer support, verify transactions, and improve our service quality.
3. Third-Party Sharing
We do not sell personal information. Information may be shared only where necessary with logistics providers, customs agents, payment partners, or other service providers directly involved in fulfilling a transaction.
4. Data Retention and Security
We apply reasonable safeguards to protect stored information from unauthorized access, loss, or misuse. Data is retained only as long as required for legal, operational, or customer service purposes.
5. Contact
For privacy-related questions, contact info@arktrading.co.jp.